Deployments

Where Connect360 is actually running — and where it's coming next.

Each deployment is a partnership between the platform and the community running the network. IBM builds and maintains the platform; the community governs how it operates.

● Active Monroe County, NY Since 2019

Monroe County

Operated by TogetherNow · Built on Connect360

The longest-running deployment and the clearest evidence base for what a CIE can produce at scale. TogetherNow operates the network across dozens of participating organizations, spanning SDOH, workforce, behavioral health, and re-entry use cases.

What Monroe demonstrated isn't just that the platform works — it's that the combination of platform + operating discipline produces outcomes that fragmented systems don't. This is the operating model the next deployments adapt from, not reinvent.

~70%
Closed-loop referral completion vs. 3–5% industry baseline
Read the case
● In flight Durham, NC Launching 2026

Durham

ReCity Network · TogetherNow · IBM Consulting

A community-led deployment across 70+ ReCity member organizations. The partnership is structured with ReCity as the community convening body, TogetherNow bringing the implementation playbook from Monroe, and IBM building the platform. Re-entry, workforce development, and the full SDOH spectrum, from the start.

The Durham deployment has its own partner-facing surface — visit the ReCity partnership site for deeper detail on the Durham context, the provider network, and the phased rollout.

Visit the Durham partnership Read the Durham POV
● In discussion Alaska · RHTP 2026

Alaska Rural Health Transformation

Partners to be named

A rural-health-focused deployment in conversation under CMS's Rural Health Transformation Program. Broader geography, lower provider density, and a use-case emphasis on coordinating clinical care with tribal health systems, behavioral health, and basic-needs services.

More detail when the partnership advances to a public stage.

● In discussion Multiple states Pipeline

Active conversations

NC · MI · VA · NY

Additional active conversations across state agencies, health plans, and community convening bodies. Use-case specific (re-entry, workforce, rural health) and community-specific (county, region, statewide) framings.

If you're a potential partner in one of these conversations or elsewhere, the right next step is to start one.